Privacy policy

PRIVACY POLICY

Last Updated: June 2026

Klavon respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, make a purchase, or interact with our services.

By using the Klavon website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral source

  • Pages viewed

  • Time spent on pages

  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders and services

  • Prevent fraud and unauthorized transactions

  • Improve website performance and user experience

  • Conduct analytics and marketing activities

  • Comply with legal obligations

  • Enforce our Terms and Policies

3. Payment Processing

We do not store complete payment card information on our servers.

Payments are processed by trusted third-party payment providers, which may include:

  • Shopify Payments

  • Stripe

  • PayPal

  • Other authorized payment processors

These providers process information according to their own privacy policies and security standards.

4. Sharing Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Order fulfillment partners

  • Cloud hosting providers

  • Analytics providers

  • Marketing platforms

  • Legal, regulatory, or governmental authorities when required by law

We do not sell personal information to third parties.

5. International Data Transfers

Your information may be processed, stored, and transferred to countries outside your country of residence where our service providers, partners, or infrastructure are located.

Where required by law, appropriate safeguards will be implemented to protect personal information during international transfers.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations

  • Maintain business records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

After retention periods expire, personal information may be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Klavon uses cookies and similar technologies to:

  • Ensure website functionality

  • Remember user preferences

  • Analyze website traffic

  • Improve user experience

  • Measure advertising performance

  • Deliver personalized content and advertisements

You may disable cookies through your browser settings, although certain website functions may become unavailable.

8. Marketing Communications

Customers may receive promotional emails, newsletters, and marketing communications if permitted by applicable law.

You may unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting us directly.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict certain processing activities

  • Object to processing

  • Withdraw consent where applicable

  • Request data portability

Requests may be submitted using the contact information below.

We may verify your identity before processing requests.

11. Children's Privacy

Klavon does not knowingly collect personal information from individuals under the age of 13.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

Users should review the privacy policies of any external websites they visit.

13. Changes to This Privacy Policy

Klavon reserves the right to update, modify, or revise this Privacy Policy at any time.

Changes become effective immediately upon publication on the website unless otherwise required by law.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@klavon.store

Data Controller

Zoo Galaxy
Ul. Żorska 93-93B
43-100 Tychy
Poland

NIP: 6463001714

Brand Ownership

Klavon is a commercial brand and online store owned and operated by Zoo Galaxy.

All privacy-related inquiries concerning the Klavon website and services should be directed to Zoo Galaxy using the contact details provided above.